At BeastPlatez, we’re committed to providing a seamless payment experience for our customers. Here’s a detailed look at how we handle payments:
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit and debit cards.
- PayPal: Secure payments through your PayPal account.
- Bank Transfers: Available on request. Please contact us for details.
Payment Processing
We use Stripe to process all payments. When you place an order, you’ll be redirected to Stripe’s secure payment gateway to enter your payment information. Stripe uses industry-standard encryption to ensure your payment details are handled securely.
Order Confirmation
Once your payment is successfully processed through Stripe, you’ll receive an order confirmation email. This will include your order details and a summary of your payment.
Payment Security
Stripe ensures that your payment information is encrypted and securely processed. We do not store your credit card details on our servers, as all payment transactions are handled directly by Stripe.
Failed Transactions
If a payment fails, we will notify you by email. You can attempt the payment again or choose a different payment method. If you continue to experience issues, please contact us at [support@beastplatez.ie], and we’ll assist you in resolving the problem.
Refunds and Adjustments
Refunds will be processed to your original payment method through Stripe. You can expect the refunded amount to appear in your account within 5 business days. Please note that delivery charges are non-refundable unless we made an error with your order.
Payment Disputes
If you have concerns or disputes regarding a payment, please contact us promptly at [support@beastplatez.ie]. We will work with you to resolve any issues as quickly as possible.
Changes to Payment Policy
Our Payment Policy may be updated occasionally. Any changes will be posted on our Website. Continued use of our services signifies your acceptance of any updates.
Contact Us
For any questions or concerns about payments, please reach out to us at [support@beastplatez.ie] or call [0892301064]. We’re here to help!